Payroll Specialist (34 000 - 45 000 CZK/month)

THE EMPLOYER

We work with a Fortune 300 Corporation, a world leader in business consulting in the fields of Finance, Telecommunications and Informatics, holding operating centers in more than 50 countries worldwide across a wide range of business disciplines. The support operations center in Prague employs well over 700 team members across various business segments, support services and internal operations. 

THE ROLE

The Human Resources Shared Services Department (HRBP) and HR Centers of Excellence (COEs) support business objectives in response to customer inquiries, process Payroll transactions, and administer standardized functions. The Payroll Specialist's responsibilities include accurate day-to-day Payroll processing, along with compliance with Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) H2R. Act as Single Point of Contact to Payroll Service Supplier.

Within your role, some of your key responsibilities will be:

• Manage Payroll actions in accordance with deadlines to ensure all payroll transactions are processed accurately and timely
• Understand proper taxation of employer paid benefits
• Execute interface with payroll providers where necessary
• Perform compliances and audit checks
• It produces ad hoc financial and operational reporting as needed
• Process manual remedies where required
• Reconcile received reports following payroll processing
• Validation of rules behind payments for benefits to a third party
• Investigate, evaluate and recommend solutions to employee queries
• Manage day-to-day assigned tasks in accordance with SLAs, and OLAs 
• Partner with level 1 and 2 colleagues on areas of multiple touch points
• Setting quality standard principles and providing possible solutions to BU obstacles 
• Raising issues with Team Lead, suggesting practical solutions to day to day issues
• Participate in projects and migrations as needed

THE IDEAL PROFILE

• At least 3 years of payroll experience preferably in shared services or COE model
• Working knowledge of payroll best practices
• Case management expertise
• Ability to manage multiple tasks
• Demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical
• Good knowledge of English (advanced German is an advantage)
• Excellent verbal communication including proper grammar, tone, and a clear speaking voice to ensure solid communication with the customer via phone 
• Excellent written communication skills including proper grammar and correct sentence structure to document cases in the system and communicate with customers and employees via email
• Analytical and problem solving capability
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of SAP, Workday or other HRIS

THE OFFER

• Extensive corporate benefits package
• International working environment.
• All relevant training and coaching for your continued professional growth
• Accessible and support management
• Free refreshments at the workplace
• Social events and team building activities
• State of the art office building in the center of Prague