HR Team Lead with German

THE EMPLOYER

We work with a world leader in business consulting in the fields of Finance, Systems Integration, Telecommunications and Informatics just to name a few of the many sectors among their business portfolio. Holding operations centers in more than 70 countries worldwide, this corporation is globally recognized as the "next generation" business consulting market player. Proudly ranked among the most innovative companies to work for by reputable magazines like The Wall Street Journal. A truly unique opportunity to be part of a corporation in market expansion venture.

THE ROLE

• Requirements gathering, conducting workshops, building migration plans
• Establishing and conducting scheduled calls, driving knowledge transfer activities, capturing actions and risks, informing the defined working group of important updates and set priorities to achieve the expected results
• Create WI, BOSCARDS, Process Maps, Escalation Routes, Contact Routes, etc.
• Build and sustain Statement of Work, Governance, Meetings Minutes
• Conduct follow-up reviews and lessons learnt
• Outline areas for process improvement
• Participate fully in WD - GHR Implementation once approved to Transition Offshore to CSS Operating Model
• Closely cooperate with other SME / Team Lead in both Offshore and CSS Models, create synergies and use lessons learnt and experience
• Assign tasks as per ownership, expertise, and available (back-up) capacities
• Delegate specific tasks to Team Members (TMs) upon agreement with management
• Proactively coordinate and monitor workflow through available tools
• Provides support to TMs as necessary to improve workload balance and effectiveness
• Ensure process knowledge is duly documented and maintained up to date at all times
• Identify training needs to support overall quality of service
• Instigated knowledge updates as appropriate
• Monitor individual and group performance and provide recommendations to management
• Ensure adherence to policies and procedures within the realm
• Assist TMs in meeting deadlines, serve as the first escalation point for operational issues, provide regular feedback on performance to management
• Report main achievements and ongoing activities on a weekly basis
• Sustain Governance and cooperation

THE IDEAL PROFILE 

• Bachelor's Degree in Human Resource Management, Business Administration, Accounting or related field
• Experience preferably in a shared services or COE model
• Experience in HR and / or Payroll
• People Management
• Project Migration
• Ability to manage multiple tasks
• Demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical
• Excellent written and verbal communication skills in English and communicative knowledge of German
• Ability to adapt to a rapidly changing environment
• Exceptional Service orientation
• Excellent interpersonal skills
• Conflict resolution skills
• Problem solving capability
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of SAP, Workday or other HRIS

THE OFFER

• Extensive corporate benefits package.
• International working environment.
• All relevant training and coaching for your continued professional growth.
• Accessible and support management.
• Free refreshments at the workplace.
• Social events and team building activities.
• State of the art office building in the center of Prague.