Collection Officer with Dutch

Our client is among the largest beverage organization groups worldwide. Generating revenues of 39.8 billion USD and as a truly consumer-centric, sales-driven organization, our client manages an existing portfolio of well over 200 brands and employs over 155,000 people in 25 countries. Bringing the corporate business strategy together is our client's driving force and behind this force is their people and what they stand for. Despite the complexity of operations in many countries around the world with different national cultures, our client operates as one company, with one culture. A culture that is built on ownership, informality, candor and transparency. We now offer the possibility to join such a corporation through the multiple openings on our website. If you think you fit the mold as well, step forward and talk to us by sending us your application.

Scope of employment

Collections Officer is responsible for maintaining a ledger of accounts – collection of overdue accounts and minimizing financial risk. 

Key responsibilities

• Monitor, as well as rehabilitate overdue accounts.
• Minimize the number of delinquent accounts and contain the flow to the next financial cycle.
• Resolving customer issues pertaining to delivery, pricing and bonus
• Calling customers to align payment dates (proactive and reactive) and amount to be paid.
• Perform account reconciliation as required.
• Monitoring of customers on payment plans.
• Providing copies of documentation (invoices, credit notes, account statements…) to customers and business unit contacts
• Upkeep of customer notes stored within financial system.
• Answering customer credit related questions
• Overall housekeeping on ledger
• SLA/KPI’s associated with role.
• Maintenance of role training documentation.
• Reviewing and recommending any enhancements for improving the current work flow for increasing operational efficiency.
• Perform other duties as requested by the Team Leader.

Requirements 

• Undergraduate degree in Finance or related field or related experience
• 1 years prior related position experience required
• Experience working in a Shared Service Centre environment an advantage
• Work in a multi-cultural environment
• Good analytical and problem solving skills
• Results orientated
• Capable of being entrusted with “confidential” information
• Ability to build productive working relationships – internally and externally
• Computer skills (MS Office, Financial systems)
• Able to work on own initiative and prioritize workload effectively
• Fluent Dutch and English in speaking, reading and writing

 We offer

• Competitive remuneration package.
• Temporary- to- permanent contract OR permanent contract (depending on our client's offer).
• The backup of a global corporation.
• Prague central location.
• State of the art office premises.
• International working environment.
• Every day use of foreign languages.
• Team-building activities and social events.
• Free refreshment on the working place.
• Friendly and dynamic work environment.
• Positive working atmosphere.