About The Employer:

Our client is a world leader in the sector of business consulting, offering services in the field of Finance, Systems Integration, Telecommunications and Informatics among many others. With operation centers in more than 70 countries worldwide, today this corporation is a globally recognized leader of the "next generation" of business consulting with a reported revenue of billions of dollars. As an employer, not only that is our client ranked among the most innovative companies to work for in business-focused publications such as The Wall Street Journal, but your progression and professional growth is equally as important, as you have a say in where your career goes within the organization. This is not only a good chance to get the job you are looking for, but an opportunity to improve your skills and professional experience at the international level and with a globally-known corporation. The Technical Consultant focuses on the technical deployment of cloud-based solutions that meet clients’ business needs, primarily the installation of the Service Now tool.

Responsibilities:

A Technical Consultant is responsible for requirement scoping, configuration of the tool, application of programming techniques to develop robust solutions and attaining technical milestones throughout the engagements.

Primary Client-Facing Responsibilities:

• Project: to fulfill technical development and configurations according to client requirements.
• Client: to educate and negotiate the right technical solutions for your clients; Advising on options, risk and impacts on business processes and technical architecture.
• Experience: to deliver a positive and value-add experience for your clients in every interaction.

Primary Internal Responsibilities:

• Project: Following-up on outstanding client needs and provide timely status reports to project manager.
• Financial: to assist in the scoping of new opportunities and to design tools and techniques to deliver efficiently.
• Quality: to ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality.
• Delivery: Communicating technical problems and solutions to both technical and non-technical audiences.

Secondary Client-Facing Responsibilities:

• Sales: to generate additional opportunities within your projects.
• Delivery: to fill technical roles in your projects, should the need arise.
• Networking: to expand Fruition’s network outside of your accounts.

Secondary Internal Responsibilities:

• Methodology: to contribute tactical and impactful tools, techniques, and methods to continuously improve Fruition’s technical delivery.
• Public space: to represent Fruition Partners in peer organizations, media, publication, speaking, and other channels.

Experience Preferred:

• General Consulting: one year preferred.
• Service Management: one year preferred.
• Platform Configuration: two plus years of platform configuration experience with a demonstrable portfolio of multiple platform successes.

Job Details:

• Hours: to match client business hours appropriate to the program.
• Travel: primary and secondary responsibilities are provided remotely with possible light travel at customer request.
• Client Interaction: this is a direct client-facing role requiring primary interaction with client architects, client technical resources, and client process owners.
• Specific Deliverables: requirement configuration detail documentation by the team, work-effort estimation.

Certifications:

• ServiceNow Certified System Administrator required.
• ServiceNow Certified System Implementation Specialist preferred.