For our client, a leading international company, we are looking for motivated candidates for a new position:

SYSTEM SUPPORT ANALYST (SHAREPOINT)

RESPONSIBILITIES:

• Perform system administration and support of Global iShare service globally based in ITS services. (Permanent support managed by on=calls)
• Provide 2nd and 3rd level support to Service Desk and users
• Involve in the administering and supporting of Global iShare services
• Good working relationship with Infra Services and ITSS department
• Liase with customers on daily issues and provide resolution
• Working on tickets resolution to ensure it meets ticket Target Resolution Time (TRT)
• Deep troubleshooting into repeated incidents - problem management

QUALIFICATIONS/EXPERIENCE:

• IT Industrial - Hands-on experience in performing SharePoint administration and support in Enterprise environments preferably using MS SharePoint 2007/2010/2013.
• Hands on experience of SharePoint application development and scripting, including SP Designer, .NET Visual Studio, Powershell are considered added advantage.
• 3+ years of experience in SharePoint

< University Degree in Computer Science, Information Systems, Business Administration, or equivalent experience

< MBA or equivalent an advantage

< Information Technology Infrastructure Library (ITIL) Certification

< Microsoft Certification in SharePoint 2007/2010/2013: Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Developer (MCSD)

WE OFFER:

• Work in multicultural environment
• Wide range of company benefits
• Excellent salary package
• Possibility of professional and personal growth
• Professional trainings and language courses