Employee services administrator with English and GER/FR/CZ

Responsibilities:

• Primarily responsible for queue management – routing to certain groups
• As secondary duties, will be responsible for answering employee, manager, and HR issues and inquiries across a range of HR Services
• Provide navigational assistance for processes/ applications supported by HR Services - email support, chat support and outbound call support
• Comunication with Customers
• Escalate to Experts/Technology/Vendors on time, for issue resolution, which is out of scope.
• Work in CRM system

• Good communication (written and spoken)
• Knowledge HR of processes
• Needs to be multi lingual English and Romanian or German or French.
• Proficient in MS Office (Word, Excel, PowerPoint 2007)

• Full time
• All the necessary training is provided
• Support your colleagues in our company in sites across Europe
• Improve your language skills with us by working with 41 nationalities in our company Prague