Summary of Role Purpose:

This role is an excellent opportunity for IT students who are looking for part-time job. The role provides support for IT hardware (Desktops, servers and Laptops), software (MS Office and In-house Applications) to all FNZ staff in Brno. The role reports to the Head of Solution Centre Brno, closely cooperates with Infrastructure support team in Edinburgh, and HR & Admin team Brno. The role covers solutions of any technically oriented tasks and issues related to smooth running of Brno offices. Responsibilities

• Setting up new starts, including assigning laptops and access tokens, showing how remote access works, logging in, and resolving log in issues for new starts;
• Setting up desks and workstations, screens, keyboards, monitors and blackberries;
• Setting up local printers and other software applications;
• Ordering, chasing and managing the procurement of the equipment;
• Fixing/replacing anything that breaks, laptops, phones, switches, mice, keyboards, blackberries;
• Issuing replacements + shipping back broken laptops, phones and blackberries;
• Organising the equipment hardware store and doing asset management, making sure we have enough equipment for new starts in advance;
• Chasing up with local provider when the internet or phone lines go down;
• Liaising with Desktop Support team in Edinburgh and the building manager when taking on new space for networking requirement;
• Any other support as required by the Brno HR & Admin team.

Required Skills

• Student or graduate of Computer Science, Information Technology, or similar;
• English on communicative level;
• Knowledge of Microsoft server & desktop products;
• Solid understanding of hardware products including servers, PCs, laptops, printers and general network equipment;
• Customer focused;
• Good communication skills;
• Independent, ability to self manage and able to take initiative;
• Time flexibility desirable.

Opportunities

• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;
• We offer standard benefits as meal vouchers, flexi passes, flexible working hours, home office, refreshment, laptop, Friday beer, friendly working environment with table football and more;
• Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority;
• We provide significant financial rewards for high performing individuals; and
• We provide global career opportunities for our best employees at any of our offices in the UK, Czech Republic, Australia or New Zealand.

The role is suitable for a part-time student, expected work commitment minimum 20 hours per week.